Terms and Conditions
Below is an outline of the terms and conditions which apply to this website and the provision of hypnotherapy sessions.
Therapy Sessions and Fees
- Session Length:
- Standard Intake sessions typically last 90 minutes.
- Standard follow-up (return) sessions are approximately 60 minutes.
- Session Fees:
- Fees range from $180-$495 per session.
- Full details can be found on our rates page.
- Package Policy: All session packages must be used within six months of the date of purchase. Unused sessions after this period will be forfeited and are non-refundable.
- Quit Smoking Sessions:
- Sessions last 90-120 minutes.
- If a booster session is required within two weeks, it is complimentary only if the client has followed the recommended steps.
- Additional sessions beyond this are charged at our standard single-session rate.
- Cancellation of a complimentary Quit Smoking Booster session with less than 48 hours’ notice will incur a $200 missed session fee.
- Payment Methods:
Payments are due at the end of each session. We accept:- Cash
- Cheque
- E-transfer
- Credit Card
Clients may pay in advance if booking a number of sessions.
Cancellation, Rescheduling, and Missed Session Policy
By booking an appointment with Vancouver Hypnotherapy, you agree to the terms outlined below.
Your appointment time is reserved exclusively for you. Missed sessions or late cancellations limit our ability to offer that time to another client. For this reason, we require 48 hours’ notice for all cancellations and rescheduling requests.
Fees for Cancellations or Missed Sessions:
- More than 48 hours' notice: No Charge
- Less than 48 hours' notice: 50% of the session fee.
- Less than 24 hours' notice or a missed session: 100% of the session fee.
- Quit Smoking Booster Sessions: Complimentary sessions missed or cancelled with less than 24 hours’ notice will be subject to a $200 missed session fee.
Illness or Emergency Waiver
In cases of genuine illness or emergency, we may offer a one-time waiver of the cancellation or missed-session fee.If a waiver is granted:
- The session must be rebooked within one week, and
- The appointment must be completed within one month of the original session date.
If the session is not rebooked and completed within this timeframe, the missed-session fee will be charged to the card on file.
Repeated Cancellations
If multiple cancellations or missed sessions occur, we may require non-refundable prepayment for future bookings.
Standards of Behaviour
Hypnotherapy is a collaborative process requiring effort from both the therapist and the client. Our commitment is to provide services of the highest professional standard.
Client Responsibilities:
By booking a session, you agree:
- To treat the therapist and the session space with respect.
- To avoid attending sessions under the influence of alcohol or non-prescribed substances.
- Not to engage in violent, abusive, or inappropriate behaviour.
If any of the above occurs, we reserve the right to terminate the session at full cost and refuse further appointments.
